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Claims Services - BUSINESS CLAIMS
We recognise that accidents are stressful; more so when there are injuries involved. At One Stop 2U, we are committed to getting you back on your feet - financially at least, as soon as possible. This is why we place importance in processing your claims in a quick and efficient manner.



Engineering

1. Boiler and Pressure Vessel / Machinery Breakdown Claim

Claims Procedures

  • Notify us immediately giving details such as nature and extent of loss or damage
  • Take all reasonable measures to mitigate loss or damage
  • Not to dispose of the damaged property and if possible, take photographs
  • Cooperate and provide assistance to the Adjusters

Documents Required

  • Completed Claim Form
  • Written Statement of Claim detailing the property damaged
  • Purchase invoices/delivery orders
  • Technical/Damage Report on extent of damage (when requested)
  • Estimate of scope of repair and/or replacement and detailed breakdown of cost for this
  • Any additional information and documentary evidence as may be required by us or appointed Adjusters

2. Contractor's All Risks / Erection All Risks Claim

Claims Procedures

  • Notify us immediately giving details such as nature and extent of loss or damage
  • Take all reasonable measures to mitigate loss or damage
  • Report to police authorities immediately in case of loss due to theft or burglary
  • Not to dispose of the damaged property and if possible, take photographs
  • Cooperate and provide assistance to the Adjusters

Documents Required

  • Completed Claim Form
  • Written Statement of Claim detailing the property lost or damaged
  • Purchase invoices/delivery orders
  • Technical/Damage Report on extent of damage (when requested)
  • Estimate of scope of repair and/or replacement and detailed breakdown of cost for this
  • Police Report, if lodged
  • Any additional information and documentary evidence as may be required by us or appointed Adjusters

3. Electronic Equipment Claim

Claims Procedures

  • Notify us immediately giving details such as nature and extent of loss or damage
  • Take all reasonable measures within power to mitigate loss or damage
  • Report to police authorities immediately in case of loss due to theft or burglary
  • Do not dispose off the damaged property and if possible, take photographs
  • Cooperate and provide assistance to appointed Adjusters

Documents Required

  • Completed Claim Form
  • Written Statement of Claim detailing the property lost or damaged
  • Purchase invoices/delivery orders
  • Technical/Damage Report on extent of damage (when requested)
  • Estimate of scope of repair and/or replacement and detailed breakdown of cost for this
  • Police Report, if lodged
  • Any additional information and documentary evidence as may be required by us or appointed Adjusters

Additional information required for coverage for Data Media loss/ Increased cost of working/extra expense cover

  • Detailed breakdown of cost of recreating data that was damaged
  • Detailed breakdown of cost for use of external systems, rental of substitute equipment and utilization of third party services and additional personnel expenses

 



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